At F&W Fragrance, we take your privacy seriously. Our Privacy Policy outlines how we collect, use, and protect your personal information. F&W committed to safeguarding your data, ensuring it is used solely for the purpose of processing your orders and improving your experience with us. F&W Fragrance do not share your personal information with third parties, except where necessary to provide our services (such as with payment processors and delivery partners). We also use secure technologies to protect your data during transactions. For more detailed information on how we protect your privacy, please refer to our full Privacy Policy.

We also strive to make your shopping experience as seamless and satisfying as possible. If you’re not fully satisfied with your purchase, our Refund and Return Policy ensures you have the option to return or exchange items, as long as they are unused and in their original condition. Our policy lasts for 24 hours from the date of purchase, after which we are unable to offer a full refund or exchange. Please note that sale or discounted items are not eligible for returns, and items damaged due to misuse or missing parts are also ineligible.

If you have any questions or concerns regarding your privacy or our refund policy, we encourage you to contact us directly. Our team is here to assist you and provide clarification on any of our policies to ensure your experience with F&W Fragrance is both positive and transparent. Feel free to reach out to us via our contact form, and we’ll be happy to address your needs promptly.